Terms and Conditions

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Shudh Desi Taste ("Company," "we," "us," or "our"), concerning your access to and use of the https://shudhdesitaste.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason.

Age Restriction

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site without parental consent.

Geographic Restrictions

We provide the Site for use only by persons located in India and select international locations where we operate. We make no claims that the Site or any of its content is accessible or appropriate outside of these areas. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside India, you do so on your own initiative and are responsible for compliance with local laws.

2. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of India, international copyright laws, and international conventions.

Restrictions

Except as set out in this section or elsewhere in our Terms of Service, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Our Intellectual Property Includes:

• Business name "Shudh Desi Taste" and associated logos
• Website design, layout, and user interface
• Product photographs and descriptions
• Recipe content and cooking instructions
• Branding materials and packaging designs
• Proprietary spice blends and food formulations
• Mobile application code and functionality

If you wish to make any use of the Site, Content, or Marks other than as set out in this section, please address your request to: support@shudhdesitaste.com.

3. User Representations

By using the Site, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete
• You will maintain the accuracy of such information and promptly update such registration information as necessary
• You have the legal capacity and you agree to comply with these Terms of Service
• You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site
• You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise
• You will not use the Site for any illegal or unauthorized purpose
• Your use of the Site will not violate any applicable law or regulation

4. User Registration

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Registration Requirements:

• Valid email address
• Strong password (minimum 8 characters with letters and numbers)
• Accurate personal information
• Active Indian phone number for OTP verification
• Complete shipping address

5. Products & Pricing

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

Pricing Policy

All prices are in Indian Rupees (₹) and include applicable GST. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Site.

6. Purchases and Payment

We accept the following payment methods:

*Cash on Delivery available for most locations in India. Additional verification and limits may apply.

Payment Terms

• You agree to provide current, complete, and accurate purchase and account information
• You agree to promptly update account and payment information
• GST and other applicable taxes will be added to prices as per Indian law
• All payments shall be in Indian Rupees (₹)
• International payments will be converted at prevailing exchange rates

GST Compliance

We are GST registered (GST No: 07ASUPY8592K1ZA). All applicable GST will be charged as per Indian GST laws. Tax invoices will be provided with all shipments.

7. Shipping & Delivery

Please refer to our detailed Shipping Policy for complete information. Key points include:

8. Return & Refund Policy

9. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

10. User-Generated Content

The Site may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions").

Content Responsibility

Any use of the Site in violation of the foregoing violates these Terms of Service and may result in, among other things, termination or suspension of your rights to use the Site.

11. Contribution License

By posting your Contributions to any part of the Site or making Contributions accessible to the Site by linking your account from the Site to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing.

12. Review Guidelines

We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria:

• You should have firsthand experience with the person/entity being reviewed
• Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language
• Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability
• Your reviews should not contain references to illegal activity
• You should not be affiliated with competitors if posting negative reviews
• You should not make any conclusions as to the legality of conduct
• You may not post any false or misleading statements
• You may not organize a campaign encouraging others to post reviews, whether positive or negative

13. Account Termination

We may terminate or suspend your account and bar access to the Site immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Grounds for Termination Include:

• Violation of these Terms of Service
• Fraudulent activity or misrepresentation
• Abusive or harassing behavior
• Multiple return requests without valid reasons
• Suspected reselling of products
• Chargeback fraud or payment disputes
• Violation of intellectual property rights
• Unauthorized access attempts

14. Service Modifications

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.

Service Availability

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site. We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.

15. Third-Party Links

The Site may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content").

16. Site Management

We reserve the right, but not the obligation, to:

• Monitor the Site for violations of these Terms of Service
• Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Service
• Refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof
• Remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems
• Otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site

17. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Service. Please be advised the Site is hosted in India.

18. Copyright Infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify our Designated Copyright Agent using the contact information provided below.

19. Term and Termination

These Terms of Service shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF SERVICE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF SERVICE OR OF ANY APPLICABLE LAW OR REGULATION.

Post-Termination

Termination of your account may include removal of your access to all offerings on the Site. Upon termination, your right to use the Site will cease immediately. If you wish to terminate your account, you may simply discontinue using the Site.

20. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.

21. Governing Law

These Terms of Service and your use of the Site are governed by and construed in accordance with the laws of India, including but not limited to:

• Digital Personal Data Protection Act, 2023
• Consumer Protection Act, 2019
• Information Technology Act, 2000
• Indian Contract Act, 1872
• Goods and Services Tax laws
• Food Safety and Standards Act, 2006

22. Dispute Resolution

Any dispute arising from these Terms of Service or your use of the Site shall be resolved as follows:

Step 1: Informal Negotiation

Parties shall first attempt to resolve the dispute informally for a period of 30 days.

Step 2: Mediation

If informal negotiation fails, parties shall attempt mediation through a mutually agreed mediator.

Step 3: Arbitration

If mediation fails, disputes shall be resolved by binding arbitration under Indian law.

Step 4: Legal Action

If arbitration fails, parties may pursue legal action in courts of Delhi, India.

23. Corrections

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

24. Disclaimer

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

25. Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

26. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

• Your Contributions
• Use of the Site
• Breach of these Terms of Service
• Any breach of your representations and warranties
• Your violation of the rights of a third party
• Any overt harmful act toward any other user of the Site

27. User Data

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site.

28. Electronic Communications

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.

29. SMS/Text Messaging

By providing your phone number, you agree to receive transactional and promotional SMS messages from us. Message and data rates may apply. You can opt out at any time by replying "STOP" to any message.

Types of Messages:

• Order confirmation and updates
• Shipping and delivery notifications
• Payment reminders and receipts
• Promotional offers and discounts
• Account security alerts
• Customer satisfaction surveys

30. Force Majeure

We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation, strikes, labor disputes, riots, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.

31. Severability

If any provision of these Terms of Service is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

32. Assignment

These Terms of Service and your rights and obligations hereunder may not be assigned, subcontracted, delegated, or otherwise transferred by you without our prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. We may freely assign these Terms of Service.

33. Waiver

No waiver by us of any term or condition set out in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

34. Entire Agreement

These Terms of Service, our Privacy Policy, Shipping Policy, and Return Policy constitute the sole and entire agreement between you and Shudh Desi Taste regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

35. Headings

The headings in these Terms of Service are for convenience only and shall not affect the interpretation of these Terms of Service.

36. Changes to Terms

We reserve the right, in our sole discretion, to change, modify, add, or remove portions of these Terms of Service at any time. It is your responsibility to check these Terms of Service periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

37. Contact Information

If you have any questions about these Terms of Service, please contact us at: