Shipping Information
We use specialized packaging designed specifically for dried fruits to ensure our papaya cubes reach you with perfect softness and freshness maintained.
Order Processing: 1-2 business days (includes quality verification)
Standard Shipping: 3-8 business days across India
Express Delivery: Available for major cities (1-3 days)
Freshness Guarantee: Our packaging includes oxygen absorbers and moisture barriers specifically designed for dried fruits. We guarantee that the product will reach you with optimal moisture content (18-22%) and maximum flavor preservation. If you receive damaged or compromised packaging, contact us within 48 hours of delivery.
Quality & Return Policy
We maintain strict quality standards for our Dried Papaya Cubes and have a transparent policy for quality-related concerns.
📹 Quality Documentation Requirement
To ensure proper quality assessment and continuous improvement, we require clear photographs/video documentation showing: 1) Unopened package with shipping label, 2) Opened package showing contents, 3) Close-up of any specific quality concern, 4) Batch number if visible. This documentation helps us identify and address any issues promptly and maintain our quality standards.
| Scenario |
Our Commitment |
Required Documentation |
| Damaged in Transit |
Full refund or replacement |
Photos of damaged package & product |
| Wrong Item Received |
Replace with correct item + apology gift |
Photos of received item with order details |
| Quality Issue |
Investigation + appropriate resolution |
Detailed photos/video of quality concern |
| Expired Product |
Full refund + replacement |
Clear photo of expiry date on package |
| Change of Mind |
Not applicable for food products |
Due to hygiene and safety regulations |
Quality Resolution Process:
- Contact customer support within 72 hours of delivery with your order number
- Provide detailed description of the concern with supporting documentation
- Our quality team reviews within 24-48 business hours
- We provide resolution options based on our findings
- Issue resolution typically within 3-7 business days
Food Safety Note: As a FSSAI licensed manufacturer (License No: 13325998000807), we follow all food safety protocols. Our products are manufactured in hygienic conditions and undergo regular quality testing. For any quality concerns, please contact us with complete documentation for swift resolution.
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