Shipping Information
We ensure careful packaging and timely delivery to maintain product quality and freshness throughout the shipping process.
Order Processing: 1-2 business days
Shipping Duration: 2-14 business days
Note: We source directly from Kashmir to ensure authenticity, which may affect shipping times. We appreciate your understanding as this ensures you receive the freshest, most authentic product.
Return & Refund Policy
Customer satisfaction is our priority. We stand behind the quality of our Kashmiri Mamra Almonds with a transparent return policy.
📹 Quality Assurance Requirement
To maintain quality standards and address concerns appropriately, we require video documentation of the unboxing process for quality-related returns or refund requests.
| Situation |
Resolution |
Documentation Required |
| Damaged During Transit |
Full refund or replacement |
Photos of damaged product & packaging |
| Incorrect Item Received |
Full refund or correct shipment |
Photos of received item |
| Quality Concerns |
Full refund after verification |
Detailed description + unboxing video |
| Change of Mind |
Not applicable |
Due to perishable nature of food products |
Return Process Steps:
- Contact customer support within 48 hours of delivery
- Provide order number and detailed description of the issue
- Submit required documentation (photos/video as applicable)
- Our team will review and guide through resolution process
Madhvi Sinha
This product is very much qualityful and I love this working system and speed.
Bharti Sinha
They delivered the product in a few time. Product quality is also so very good.
Maheshwari Rao
Their product and service is very satisfying. I highly recommend their all type products.
Vanshika Khanna
I am just in love with this product. Their service is also very good you can also try.