Shipping Information
We ensure careful packaging and timely delivery to maintain product quality and freshness throughout the shipping process.
Order Processing: 1-2 business days
Shipping Duration: 2-14 business days
Note: We source directly from Kashmir orchards to ensure authenticity, which may affect shipping times. We appreciate your understanding as this ensures you receive the freshest, most authentic product with natural shell protection.
Return & Refund Policy
Customer satisfaction is our priority. We stand behind the quality of our Kashmiri Kagzi Almonds with Shell with a transparent return policy.
📹 Quality Assurance Requirement
To maintain quality standards and address concerns appropriately, we require video documentation of the unboxing process for quality-related returns or refund requests.
| Situation |
Resolution |
Documentation Required |
| Damaged During Transit |
Full refund or replacement |
Photos of damaged product & packaging |
| Incorrect Item Received |
Full refund or correct shipment |
Photos of received item |
| Quality Concerns |
Full refund after verification |
Detailed description + unboxing video |
| Change of Mind |
Not applicable |
Due to perishable nature of food products |
Return Process Steps:
- Contact customer support within 48 hours of delivery
- Provide order number and detailed description of the issue
- Submit required documentation (photos/video as applicable)
- Our team will review and guide through resolution process
Neeraj Rana
This product is very much qualityful and I love this working system and speed.
Shikha Aggarwal
They delivered the product in a few time. Product quality is also so very good.
Suraj Paswan
Their product and service is very satisfying. I highly recommend their all type products.
Jannat Alam
I am just in love with this product. Their service is also very good you can also try.