Shipping Information
We take special care in packaging and shipping to ensure our Iranian Anjeer reaches you with perfect texture and freshness maintained throughout the delivery process.
Order Processing: 1-2 business days (includes quality verification)
Shipping Duration: 2-12 business days across India
Express Delivery: Available for major cities (1-4 days)
Freshness Guarantee: We use specialized packaging with moisture barriers and oxygen absorbers to ensure our dried figs maintain their perfect soft texture and natural sweetness during transit. Your satisfaction with product quality is our highest priority.
Quality & Return Policy
We stand behind the quality of our Iranian Medium Anjeer with a transparent and customer-focused quality assurance policy.
📹 Quality Documentation Requirement
To effectively address quality concerns and maintain our high standards, we require video documentation of the unboxing process for quality-related returns or refund requests. This helps us identify and resolve any packaging or transit-related issues promptly.
| Situation |
Resolution |
Documentation Required |
| Damaged During Transit |
Full refund or replacement |
Photos of damaged product & packaging |
| Incorrect Item Received |
Full refund or correct shipment |
Photos of received item with order details |
| Quality Concerns |
Full refund after verification |
Detailed description + unboxing video |
| Change of Mind |
Not applicable |
Due to perishable nature of food products |
Quality Concern Process:
- Contact customer support within 48 hours of delivery with order number
- Provide detailed description of the quality concern
- Submit required documentation (photos/video as applicable)
- Our quality team reviews within 24-48 business hours
- Appropriate resolution provided based on findings
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